1. The contract between us
1.1 The company is registered at V'Art Ltd, Acquarius Trust Co., Suites 15 & 17, Watergardens 3, Waterport, Gibraltar (tel: 00350 200 50418). The supplier is VillArt.NET S.A.R.L of registered office: 115 Avenue Mohamed Ben Abdellah, 2nd floor, office No 11, 90000 Tanger (tel: 00212 614946482).
1.2 For furniture and ‘Property Packs’ there are two options for payment:
- 100% at the time of order.
- 50% of the whole of the price for the goods that you order at time of ordering and 50% before the delivery of your goods. Once payment has been received by us we will confirm that your order has been accepted by sending you an order confirmation either by email or in writing to the address you have provided to us. Our acceptance of your order brings into existence a legally binding contract between us.
1.3 For artworks we must receive 100% payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending you an order confirmation. Our acceptance of your order brings into existence a legally binding contract between us.
2. Price
2.1 The prices payable for furniture and ‘Property Packs’ that you order are as set out in our current price list at the time of order. The current price list supersedes all previous price lists. You will be provided a quotation for your order detailing all prices and delivery charges. Delivery within 1 hour of Tangier is free of charge.
2.2 The prices payable for artworks are displayed on the website and include delivery charges within 1 hour of Tangier. Custom Framing charges vary and will be confirmed by way of quotation.
3. Right for you to cancel your contract
3.1 Due to the bespoke nature of our furniture products, orders CANNOT be cancelled once production has commenced. This is normally as soon as you have confirmed your order with VillArt.
3.2 Should any items be damaged during transit or upon delivery they will be exchanged free of charge. For all artworks, if you have received pieces of art from VillArt but you change your mind because you do not like it or it does not fit we will refund you, but you will need to notify us within 7 days of your decision for this to apply. Only after the goods have been sent back to us at your own cost and risk and in the same condition in which they were received will we refund your monies.
3.3 All cancellations must be in writing to info@villart.net
4. Cancellation by us
4.1 we reserve the right to cancel the contract between us if:
4.2 we have not received the monies due within the time frame stated
4.3 we are unable to source the materials to make your order within a reasonable time
4.4 we do not deliver to your area
4.5 if we do cancel your contract we will notify you in writing and will repay to you any monies paid to us as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any compensation for disappointment suffered.
5. Specification and substitute goods
5.1 The specifications of wood, leather, iroko, beech, wrought iron, lights, interiors, furniture and other goods may be subject to change over time. Accordingly, all furniture may look, feel and perform differently. This does not indicate a defect in the product and we will not accept returns in such cases.
5.2 Should any designs in furniture or artworks be changed the website will be updated accordingly
6. Delivery of goods to you
6.1 We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.
6.2 Delivery will only be made once all monies have been received as cleared funds.
6.3 Delivery will be made as soon as practicable after your order is accepted. We may at the time of order provide you with an indicative lead time. For artwork this can be within 1 week, for furniture it is 8 weeks. However since each order is made to the customers specification we cannot absolutely guarantee delivery lead times. Accordingly any delivery lead time quoted will be indicative only and time will not be of the essence for this contract. If this is the case we will advise you as soon as possible should there be a delay. We will not be liable for any loss or damage suffered by you through delay in delivery.
7. Liability
7.1 If the goods we deliver are not what you ordered or are damaged or defective or if the delivery is of an incorrect quantity you should notify us in writing within ten working days of the delivery of the goods in question otherwise we shall have no liability to you. If you notify us of a problem under this condition our only obligation will be, at our option:
- to make good any shortage or non-delivery
- to replace or repair any goods that are damaged or defective; or
- to refund to you the amount paid by you for the goods in question
7.2 we will not be liable to you for any indirect or consequential loss, damage or expenses (including loss of profits, business or goodwill) arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question where there is a liability under clause 7.
7.3 Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any statutory rights you might have as a consumer nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.
8. Notices
Unless otherwise expressly stated in these terms and conditions, all notices (including any complaints or requests for after sales services) from you to us must be in writing and sent to our contact address at VillArt.net S.A.R.L, 115 Avenue Mohamed Ben Abdellah, 2nd floor, office No 11, 90000 Tanger or email to info@villart.net
9. Events beyond our control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or networks, flood, fire, explosion or accident.
10. Invalidity
If any part of these terms and conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these conditions will not be affected.
11. Third party rights
Except for our affiliates, directors, employees or representatives, a person who is not a party to the agreement has no right to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.
12. Governing Law
The contract between us shall be governed by and interpreted in accordance with Moroccan Law and shall have jurisdiction to resolve any disputes between us.
13. Entire agreement
These terms and conditions, together with our current price list, quotations and sales order acknowledgement, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation we shall have no liability for any such representation being untrue or misleading.
